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CDN Site Reliability Engineers - Open Connect


Last Updated: 9/22/22

Job Description

Remote, United States

The Netflix Open Connect Content Delivery Network is our in-house custom built network and server infrastructure responsible for streaming all of your favorite movies and series. We strive to deliver a great Netflix viewing experience in over 190 countries so our customers can watch whatever, whenever, interruption free. We are seeking 2 seasoned Reliability Engineers with extensive experience in *nix, networking, data analysis and large-scale service operations experience to design, scale, operate, automate, and analyze our globally distributed CDN. Come join us and play a meaningful role in our journey to entertain the world!

Spotlight on CDN Reliability Engineering Teams in Open Connect: Open Connect CDN Reliability Engineering Team is responsible for end-to-end operations, availability, reliability, scalability, and the quality of experience delivered from Netflix’s Open Connect Services. Working with Netflix engineering teams and external partners, with a focus on finding ways to improve the design and operation of the OC services, to make them more scalable, reliable, efficient and secure. Responsibilities:

  • Drive continual improvement in resilience, quality of experience, security, monitoring, instrumentation and automation with the primary goal to maintain highly scalable and reliable CDN services worldwide
  • Aggregate, analyze, and correlate large amounts of server and application performance data. Use the innovative Netflix Big Data platform as a highly flexible, specialized and efficient toolset for service delivery optimization and system reliability improvements
  • Provide technical design, deployment and engineering assistance to ISP partners to integrate our Open Connect Appliances
  • Handle Tier 3 escalation for service delivery production issues
  • Have lots of discussions about all the great content and your favorite movies and series
  • Service Reliability/Operational experience running large scale high performance systems & Internet services
  • Knowledge of and proven experience with CDNs and HTTP cache/proxy technologies
  • Expert-level knowledge of Unix or Linux system administration at scale. We happen to use FreeBSD
  • Strong scripting and automation skills (Python, Go, Perl)
  • Knowledge of networking concepts and application protocols, especially TCP/IP, BGP, HTTP/S and DNS
  • Experience with distributed analytic processing technologies (Hive, Presto, Spark SQL, etc)
  • Some experience with container and container orchestration technologies (Docker, Kubernetes)
  • Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners
  • Preferred - BS in Computer Science, Electrical Engineering or Computer Engineering (or equivalent professional experience)
Highlighted Roles:
  • CDN Site Reliability Engineer - Quality of Experience (QoE), Resilience and Security
  • Senior CDN Site Reliability Engineer - Platform and Automation
1. CDN Site Reliability Engineer - Quality of Experience (QoE), Resilience and Security
  • Focusing on instrumenting, monitoring, reporting, and enhancing our product experience.
  • Analyzing dependencies, validating service behavior during failure, and improving the resilience of our distributed services and applications.
  • Contribute to ongoing security initiatives related to server and infrastructure security, monitoring, and DDoS mitigation.
2. Senior CDN Site Reliability Engineer - Platform and Automation
  • Influence innovation through rapid automation, all while maintaining high reliability
  • Support infrastructure at scale through operational initiatives, maintenance, upgrades, and/or repairs
  • Analyze operational insights, identifying issues/opportunities, and work cross functionally to address those opportunities
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Company Details

Los Gatos, California, United States is building the world’s leading internet TV network, offering great films and series that push the boundaries of storytelling and delight members of all ages and tastes across the world. To achieve this we’ve assembled top-notch creative teams to find those inventive storytellers and high caliber technical teams to create the...